Frequently Asked Questions

  1. Should I still pay my taxes?
  2. What happens if my complaint is received after the deadline or without the required fee?
  3. Will my filing fee be refunded?
  4. Do I need to allow extra time if I send my complaint or disclosure by mail?
  5. What is the difference between assessment and taxes?
  6. How much could I save on my property taxes?
  7. What if I do not want to proceed with my complaint?
  8. What if I reach an agreement with the assessor before my hearing?
  9. Where are the hearings held? Is there parking?
  10. How long will my hearing last?
  11. Do I have to dress up?
  12. Can I appeal the Board’s decision?


 

1. Should I still pay my taxes?

To avoid late penalties, you must pay your taxes before the deadline, even if you file a complaint. If the Board alters your assessment, the City will adjust your tax account. You may request a refund of the tax adjustment by writing to the Assessment and Taxation Branch

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2. What happens if my complaint is received after the deadline or without the required fee?

Complaints submitted after the deadline or without the required filing fee are invalid.  The Board must dismiss these complaints.  Your filing fee will not be refunded if the Board dismisses your complaint. 

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3. Will my filing fee be refunded?

This fee will be refunded if a change is made to your assessment by either the City assessor or the Board.

If you withdraw your complaint or the Board confirms the assessment, the filing fee will not be refunded. 

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4. Do I need to allow extra time if I send my complaint or disclosure by mail?

Documents sent by mail must be received on or before the deadline. If filing your complaint or disclosure by mail, please allow time for delivery. 

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5. What is the difference between assessment and taxes?

Assessment is the process of estimating the value of a property. Taxes are determined by applying a tax rate (determined by the City) to the assessed value. 

The Board can only hear appeals about the assessed value of a property. You cannot file a complaint about the tax rate.

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6. How much could I save on my property taxes?

Taxes are determined by applying a tax rate to your property’s assessed value. In 2014 $10,000 of assessed value resulted in $80.13 of taxes for a single family residential property. For example, if your assessment was reduced by $30,000 it would result in your taxes being reduced by $240.39.

Visit the City of Edmonton Property Tax Estimator to estimate how much you could save if your assessment was reduced. 

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7. What if I do not want to proceed with my complaint?

Forward your completed Withdrawal Form to the Assessment Review Board office.  

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8. What if I reach an agreement with the assessor before my hearing?

You may withdraw your appeal if you and your assessor agree to a change being made to your assessment. In this case your filing fee will be refunded. 

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9. Where are the hearings held? Is there parking?

The time and location of your hearing will be shown on your Hearing Notice. You will receive notification by mail or e-mail. Hearings are held at the Board office located in the Churchill Building at 10019-103 Avenue.  

Paid parking is available at various locations near the Board office. 

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10. How long will my hearing last?

Most residential appeals are scheduled for 45 minutes to one hour. More complex matters may take longer. 

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11. Do I have to dress up?

You don’t have to wear a suit and tie or a dress, but you might want to wear something similar to what you would wear if you were going to a job interview. 

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12. Can I appeal the Board’s decision?

A decision made by the Board may be judicially reviewed by the Court of Queen's Bench. You may file an appeal within 60 days of receiving the Board’s decision.

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For more information:

Assessment Review Board

Main Floor, Churchill Building
10019 - 103 Avenue
Edmonton AB T5J 0G9

Hours of Operation
Monday to Friday
8am-4:30pm

Telephone 780-496-5026
Fax 780-496-8199
Email assessmentreviewboard@edmonton.ca
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Copyright © 2017, City of Edmonton.