Filing a Complaint

COVID-19 Update

For the safety of Edmontonians and to prevent the spread of COVID-19, the Tribunals' office is closed to in-person services. These changes will be in effect until further notice. We will continue to re-evaluate these measures as the COVID-19 situation develops. This page will be updated regularly with new information as it becomes available. 

Complaints for amended or supplementary assessments can be filed online.  

For more information contact:


An assessed person, taxpayer or authorized agent may file an assessment complaint.

Complaint Deadline

The complaint deadline is usually the second week of March. March 10, 2020 is the last date to file a complaint on most 2020 property assessment notices.

  • If you file online, you must submit your form and fee by 11:59pm on the complaint deadline date
  • If you file by mail or in person, you must submit your complaint form and fee by 4pm on the deadline date

(If you cannot open this form, try this printable version Printable Complaint Form)

Complaints filed late or without the required fee are invalid. The Board must dismiss these complaints.

Before you File

You may not need to file a complaint if you speak to a City assessor first. The assessor can explain your assessment and correct any errors. If the assessor finds your assessment is not accurate, they can issue a new assessment.

How to File

  • Online at Filing online will allow you to:
    • file and pay for your complaint
    • submit documents on-line
    • track the status of your complaint
    • request a postponement or withdrawal on-line
  • In person or by mail. Complete the complaint form or contact the the Assessment Review Board Office for a paper copy. If filing by mail, please allow time for delivery.

Filing Fees

Your assessment notice indicates your filing fee. This fee will be refunded if a change is made to your assessment by either the City assessor or the Board.

Type Fee
Residential 3 or fewer dwellings $50
Farmland $50
Tax Notice $30
Residential 4 or more dwellings $650
Non-Residential $650


Payments Accepted

  • Online:  Credit card
  • In person:  Credit card, debit card, cash or cheque
  • By mail:  Cheques only (make your cheque payable to the City of Edmonton)

For More Information

Assessment Review Board

COVID-19 Update

The Tribunals' office is closing in-person services effective Tuesday, March 24, 2020. Complaints can be filed online. These changes will be in effect until further notice. We will continue to re-evaluate these measures as the COVID-19 situation develops.

Main Floor, Churchill Building
10019 - 103 Avenue
Edmonton AB T5J 0G9

Hours of Operation
Monday to Friday
8:30am-noon and 1pm-4pm 

Telephone 780-496-5026
Fax 780-496-8199

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