Hearing Process

You will receive a Notice advising the date, time and location of your hearing, along with the dates that written submissions are due by. Parties will be advised in the Notice of Hearing of the format of the hearing and about how they can participate. Hearings are typically scheduled within 30 days of receiving a valid appeal, are open to the public and are recorded.

We recommend that you participate in your hearing, whether in-person or via video conference, or ask someone to participate in your hearing on your behalf. Your appeal is stronger if you can answer questions from the Board or respond to any new information presented during the hearing.

Normally, three Board members will hear your appeal. One member will act as the Presiding Officer and will start the hearing by explaining the hearing process.

All parties will be given an opportunity to present their case, usually beginning with the person who filed the appeal (the Appellant). Once all parties have given their presentation, the Appellant will be given a chance to respond to any new information that has come up during the hearing (Rebuttal).

The hearing is then closed. All parties will be asked to leave the room and the Board will deliberate and come to a decision in private. A verbal decision is not provided at the conclusion of the hearing; a written decision is issued within 15 days of the hearing.